Last Updated: 25th of March 2025
1. Introduction
Welcome to omeletteeggs.com (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you visit our website and use our services.
2. Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Information:
- When you create an account or place an order, we collect information such as your name, email address, phone number, billing address, and shipping address.
- Payment information (credit card details, etc.) is collected and processed through our secure payment gateway providers. We do not store your complete payment details on our servers.
- Communication data, including emails and messages you send to us.
- Non-Personal Information:
- We collect data about your interactions with our website, such as your IP address, browser type, operating system, and browsing behavior.
- Cookies and similar tracking technologies are used to enhance your browsing experience and collect data about website usage.
3. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders and provide customer support.
- To improve our website and services.
- To send you promotional emails and newsletters (you can opt-out at any time).
- To comply with legal obligations.
- To prevent fraud and enhance security.
4. Sharing Your Information
We may share your information with:
- Third-party service providers who assist us with payment processing, shipping, and marketing.
- Legal authorities when required by law.
- Business partners for specific services.
- In the event of a merger, acquisition, or sale of assets.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance your browsing experience.
- Analyze website traffic and usage.
- Personalize content and advertisements.
- You can manage your cookie preferences through your browser settings.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request to correct any inaccurate or incomplete information.
- Deletion: You can request to delete your personal information (subject to legal limitations).
- Opt-out: You can opt-out of receiving promotional emails and newsletters.
- Data portability: You can request to receive your data in a commonly used format.
To exercise these rights, please contact us at care@omeletteeggs.com
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email:
care@omeletteeggs.com - Call Us: +20225735515/16
- Address: Third settlement – north al katamya sokhna road – F 853